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How do I save a pattern in Photoshop?
For the design to load correctly, it must be saved in the JPG extension. If your design has a different format, you will need to save it again.
From the top menu bar, select "File"
Then click "Save As..."
If you want to keep the original design unchanged, select 'Save a Copy'.
Name the project
Choose the right format
Select "JPEG" from the selection bar.
Check the option to embed colours
You can now upload the design to your account.